How we work

One discovery,
then everything follows.

We start with a single Discovery that gives us, and you, complete knowledge of how your processes really run. Every next step is built on that map, not on assumptions.

01 - The four stages

What each stage hands over.

The same path for an ERP implementation, a conversational CRM or an AI deployment. The scope changes, the sequence does not.

01

Discovery

Workshops and interviews with your team: systems, data, hand-offs and exceptions, as they really happen.

  • A map of how the company actually works
  • The first use case, with an ROI estimate
  • A scoped proposal for the next stage
1–2 weeks
02

Proof of Concept

A working prototype on your data, not a slide deck. Hypotheses tested, quality measured, security validated.

  • A clickable system your team can try
  • Measured results on real records
  • A go / no-go decision with numbers behind it
4–8 weeks
03

Production deployment

Integrations, security, monitoring and training. The solution moves into real operational use.

  • Live system on your or our EU/UK hosting
  • Connected to mail, ERP, warehouse, invoicing
  • Recorded training and documentation
2–6 months
04

Growth & support

We stay after go-live: feedback becomes iterations, new use cases land on the same map, cost and quality are watched.

  • Monthly support block with an SLA
  • New modules and use cases, scoped from use
  • Or a clean hand-over to your own team
ongoing
02 - How we keep it honest

Three rules we do not bend.

A.

Standard first, custom second

We run the standard system on your data before we change anything. Customising before that usually means automating habits rather than requirements.

B.

Fixed scope, known price

Each stage is quoted before it starts and does not move afterwards. If something on our side slips, that is our problem, not your invoice.

C.

You can always leave

Open-source foundations, your data in open formats, documentation included. Change partners or take it in-house at any stage, with the system intact.

03 - Start with a Discovery

A 30-minute conversation,
no strings.

Tell us what you want to achieve. We come back with a concrete proposal for the first steps, usually within one business day.

  • We reply within one business day
  • Discovery scoped and priced in writing before it starts
  • If we are not the right fit, we say so first

By submitting this form you agree to us processing your data to get in touch with you. See the privacy policy for details.